ANNUAL SERENIPACK :
Annual Car Hire Excess
Excess buy-back insurance for your
rental car for a year
Improved price for an improved protection
Renter, rental platform between individuals, car sharing, you will be (r)insured
In France and the whole world
A single price :
£ 69.5 per year
No excess
Glass breakage
Pneumatic
Rocker panel
Roof
Protect your hire car
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Actually, what are you being protected from ?
Your rental agreement usually includes insurance in case of damage and/or theft to your rental car :
In the event of a claim,
you have to pay a very high deductible.
The rental company will offer you protection to reduce to reduce it.
But this is very expensive
and excludes frequent claims.
The annual SereniPack is an excess buy-back insurance.
It reimburses you for the excess charged by the rental company in the event of theft or damage to the car.
In concrete terms, we protect you better and cheaper than the rental company’s protection.
For which situations am I am I covered ?
We cover the excess whether you are at fault or not, and with or without identified third parties.
But there are some conditions…
This guarantee covers you for the excess up to the amount indicated after :
- Damage to the entire bodywork (scratches, dents, etc.)
- Attempted theft or theft
- Fire or explosion
Even if the rental company’s excess does not automatically include these, you are covered for
- Damage to the roof and/or the underbody
- Glass breakage
- Damage to the wheels (tyres, rims, wheel covers)
This guarantee covers you for towing and applicable taxi costs up to the amount stated, if not covered by the rental company.
This warranty covers the cost of cleaning the engine and fuel system up to the amount indicated.
In the event that no insured person named on the car rental contract is able to return the rental car to the rental company due to an accident or illness with hospitalisation, this guarantee will compensate you up to £330 to pay for the costs of returning the vehicle incurred by the rental company.
This guarantee will compensate the following costs up to the amount indicated :
• The cost of replacing a lost, stolen or damaged car key
• The cost of replacing locks
• Locksmith fees
If the car is locked from the inside and you are unable to open it because you have forgotten your keys inside, we will pay up to the amount shown for you to regain access to the hire car.
he insured will be covered for loss or damage to luggage and/or personal effects due to theft or attempted theft as a result of forcible entry into the hire car.
This guarantee covers you up to the amount stated if the rental contract is cancelled following the written opinion of a qualified doctor.
To qualify for this benefit, you must:
1) The insured person is hospitalised, or unable to leave a hotel or private accommodation during the period in which the hire car was booked and paid for.
2) The rental contract is for a period of at least 5 days.
What do I need to know before signing up ?
We cover the excess whether you are at fault or not, and with or without identified third parties.
But there are some conditions…
The insured
The insured must be the main driver mentioned on the rental contract.
We cover up to 9 secondary drivers free of charge, provided they are mentioned on the rental contract.
The insured and secondary drivers must be between 21 and 85 years of age and their main residence must be in Metropolitan France, Reunion, Guadeloupe or Martinique.
Your contracts
You must have an excess in your rental agreement in case of damage or theft of the vehicle.
Your SereniTrip insurance contract must start at the latest at the same time as the start of your rental contract, never after.
You are covered for an unlimited number of car rentals, but each rental contract must last a maximum of 62 days.
You are covered for one rental agreement at a time.
Your contracts
You must have an excess in your rental agreement in case of damage or theft of the vehicle.
Your SereniTrip insurance contract must start at the latest at the same time as the start of your rental contract, never after.
You are covered for an unlimited number of car rentals, but each rental contract must last a maximum of 62 days.
You are covered for one rental agreement at a time.
Well, of course there are some restrictions :
Any claim for which the rental contract does not provide for a deductible in the event of damage to or theft of the vehicle, unless you have subscribed to the SereniZen option in addition to the annual SereniPack
Damage to the interior or contents of the vehicle.
Motorhomes, vans, trailers, caravans, vans, trucks, motorbikes, mopeds, quads, sports cars (capable of going from from 0 to 100 km/h in less than 7.5 seconds)
Cars larger than 8m3, older than one year, with a replacement value of more than £80,000 and/or with more than 9 seats
Any loss or damage while on safari, in national parks or on unofficial roads/paths (off-road) or accessible only by adapted vehicles such as 4WDs, even if you have a 4WD.
Personal injury or property damage caused to a third party
All mechanical or electrical breakdowns or damage due to wear and tear of the vehicle.
Damage due to self-inflicted injury or illness, alcohol or drug use.
Any claim related to transport on water (sea, river), whatever the means of transport (ferry, personal boat etc.)
Any additional costs associated with the excess other than administrative costs (e.g. costs for speeding fines)
Leases of more than 62 days
Any loss or damage resulting from driving for professional purposes or renting for commercial purposes.
To avoid any unpleasant surprises, please take the time to read carefully the complete list of our restrictions and our documents :
You don't have damage and theft insurance
in your rental contract?
Please note that this means that you do not have an excess. In the event of a claim, you will be liable for the full cost of repairs.
Opt for our SereniZen package
It covers you up to £80,000 in case of damage and/or theft of the car, when the rental contract does not include an excess
In summary, the annual SereniPack is :
Easy
Windscreen, tyres, underbody...
We cover all the most common claims.
Accessible
69.50 per year, much cheaper than the rental company
Efficient
Our customer service is available by phone, email and livechat.
Reliable
Our trusted partner, XXX, is a global expert in rental car insurance.
If you were wondering...
Unlimited 🙂 The only limit is our coverage limit of£8,000 per year and £7,000 per claim.
No, rental companies cannot normally refuse your SereniTrip guarantee. Indeed, in the event of a claim, the rental company will have taken a deposit beforehand and will therefore be certain of being compensated in the event of a claim. And you will be reimbursed. Beware, as car hire prices have fallen due to low cost, car hire companies are making up for it with their complementary products. They will certainly try to sell you as much protection as possible.
